Privacy Policy

User Information and Data Encryption. We never share user information with outside parties. All user information is kept on a secure file server using the latest in security technology.

Visitor Information. We collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website. Information is also collected on those who communicate with us via e-mail, as well as those who provide us with their personal information through surveys and site registrations. In addition, we collect aggregate information on what pages visitors access or visit. We use this information to improve the content of our website, customize the content for individual visitors, notify visitors about our website updates, and contact customers for marketing purposes.

Cookies. Cookies are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a website. We use cookies to store visitors' preferences, record session information (such as items that Customers add to their wish lists or projects), record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, and to record past activity in order to customize our site's content based on visitors' browser type or other information that the visitor may provide us with.

E-mail. If you supply us with your e-mail address, you may receive periodic e-mails from us with information on new products and services or upcoming events. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail to info@johnrichard.com or by calling us at (866) 389-6642. We will not rent, sell, or share your e-mail information with other companies.

Phone. Persons who supply us with their telephone numbers may receive telephone contact from our regional sales representatives concerning their interest in becoming a dealer.

Access to Personal Information. Customers can access and change account information by logging onto their account on johnrichard.com.